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iink SDK on Device

Internal error on engine creation

Hi, I'm trying to create a new WPF and implement the Myscript WPF nuget library but have encountered some error.

I simply created a new WPF project using Visual Studio 2022, set active solution platform to x64 and added a new certificate created on the portal site.

This is what my project looks like, WpfApp1.cs is the certificate. I followed the certification identifier naming guide here.

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This is my engine create code.

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And everytime without fail, an "internal error" exception is thrown.

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I tried debugging but to no avail. For my project I would really prefer to use the on device sdk than the cloud solution. So if anyone can point me in the right direction it would be nice.

Thanks




2 CommentsSorted by Oldest First

Dear Dphuongmeo,


Thank you for contacting us.


I can see in your console log, that you have a  mismatch error between certificate and application indetifiers.

When creating a certificate for a new application, you should be aware of the rules to set your identifier.

They are specifics to every platform iink SDK could handle: for Windows WPF, enter the assembly name that can  be found in your project properties (Application tab).


For further detail, please refer to https://developer.myscript.com/support/account/on-device-license-management#on-device-dashboard


Best regards,


Gwenaëlle

Thanks for replying.

That was a different test I carried out by putting a new certificate into the GetStarted project.

Here is the certificate I used in previously mentioned problem.

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In this situation, the Engine.Create(...) commands throw an "internal error" exception and nothing is written on the portal's console.

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