General questions

App not opening on windows after windows update

Hi , in the last couple of days Nebo was working very very slow on my new windows surface laptop 15_ today windows decided to update and now Nebo is not booting ! it stays in the first blue screen 4 ever ? What should I do 

1 Comment

Dear Edward,


thank you for contacting us.


Currently, all questions related to our Nebo application should be submitted on our application support site: https://support.myscript.com


After submission, my colleagues will then answer in the shortest delay.


Best regards,


Olivier