Lots of issues when writing - is this is as good as Nebo gets?
C
Courtney Harrell
started a topic
10 months ago
I am a novelist who writes first drafts by hand. I was excited to find your handwriting to text app for iPad and have been using it for a few months. But I am having more and more issues with your app and now it has turned from the answer to my frustration to becoming my frustration.
Today I was writing a scene. For the first 10-20 minutes all was fine. There were some minor app errors such as when I drew a line through a word I wanted to erase, Nebo didn't accept my command.
And then your app started to freeze (this has happened on multiple occasions). I couldn't scroll, I couldn't write, I couldn't erase. I was stuck forcing me to close the app.
When I reopened my document, Nebo had erased my last few paragraphs. This happened multiple times.
It took me half an hour to finish the last 2 paragraphs of my scene. It is truly hindering my flow.
When I finally emailed myself the word doc, the email arrived empty without the doc.
Once again I emailed and though it worked the second time, when I opened it, even more work began because Nebo didn't recognize half of my handwritten words.
I have updated the app. I have rebooted my iPad.
And now I have begun to research other handwriting apps.
I truly want your app to work BUT these issues are not cutting it.
Is there help for these issues or is this just the best Nebo can do?
1 Comment
O
Olivier @MyScript
said
10 months ago
Dear Courtney,
Thank you for the interest you show to our application.
We invite you to visit the dedicated support website about our apps for any questions/suggestions about Nebo : https://app-support.myscript.com
Courtney Harrell
I am a novelist who writes first drafts by hand. I was excited to find your handwriting to text app for iPad and have been using it for a few months. But I am having more and more issues with your app and now it has turned from the answer to my frustration to becoming my frustration.
Today I was writing a scene. For the first 10-20 minutes all was fine. There were some minor app errors such as when I drew a line through a word I wanted to erase, Nebo didn't accept my command.
And then your app started to freeze (this has happened on multiple occasions). I couldn't scroll, I couldn't write, I couldn't erase. I was stuck forcing me to close the app.
When I reopened my document, Nebo had erased my last few paragraphs. This happened multiple times.
It took me half an hour to finish the last 2 paragraphs of my scene. It is truly hindering my flow.
When I finally emailed myself the word doc, the email arrived empty without the doc.
Once again I emailed and though it worked the second time, when I opened it, even more work began because Nebo didn't recognize half of my handwritten words.
I have updated the app. I have rebooted my iPad.
And now I have begun to research other handwriting apps.
I truly want your app to work BUT these issues are not cutting it.
Is there help for these issues or is this just the best Nebo can do?