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iink SDK Web
Hi all,
Our users seem to be experiencing a combination of 502/503 errors whilst using the Web SDK:
WebSocket connection to 'wss://cloud.myscript.com/api/v4.0/iink/document' failed: Error during WebSocket handshake: Unexpected response code: 503
Adam, Ryan,
we have been working on this recently, such services interruptions should no longer occur.
Of course, feel free to contact us if you have any question.
Best regards,
Olivier
Dear Ryan,
thank you for contacting us.
We were indeed able to reproduce. We are currently investigating and keep you updated as soon as possibke.
Hi, is there any update on this? We still get that error quite frequently.
Dear Adam,
thank you for the update.
On our side, we are still investigating, to find out the cause(s) of the issue (many webSockets opening).
We keep you updated.
Ryan Graham
Hi all,
Our users seem to be experiencing a combination of 502/503 errors whilst using the Web SDK:
WebSocket connection to 'wss://cloud.myscript.com/api/v4.0/iink/document' failed: Error during WebSocket handshake: Unexpected response code: 503
Adam, Ryan,
we have been working on this recently, such services interruptions should no longer occur.
Of course, feel free to contact us if you have any question.
Best regards,
Olivier
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Sorted by Oldest FirstOlivier @MyScript
Dear Ryan,
thank you for contacting us.
We were indeed able to reproduce. We are currently investigating and keep you updated as soon as possibke.
Best regards,
Olivier
Adam Carlisle
Hi, is there any update on this? We still get that error quite frequently.
Olivier @MyScript
Dear Adam,
thank you for the update.
On our side, we are still investigating, to find out the cause(s) of the issue (many webSockets opening).
We keep you updated.
Best regards,
Olivier
Olivier @MyScript
Adam, Ryan,
we have been working on this recently, such services interruptions should no longer occur.
Of course, feel free to contact us if you have any question.
Best regards,
Olivier