Our customers have encountered the following problems when using the software, and have feedback many times. We are in china, Is it because it is too far away from the United States, we hope to provide local sdk or other solutions deployed on our own server
Our customers used this feature in the classroom, and it was very embarrassing that this problem appeared many times. We have to solve this problem. PS: I am a paying user.
Best Answer
O
Olivier @MyScript
said
over 2 years ago
Dear Yhxljm,
Thank you for contacting us.
Indeed, using the webSocket from China may result in such behavior.
Yhxljm
Our customers have encountered the following problems when using the software, and have feedback many times. We are in china, Is it because it is too far away from the United States, we hope to provide local sdk or other solutions deployed on our own server
Our customers used this feature in the classroom, and it was very embarrassing that this problem appeared many times. We have to solve this problem. PS: I am a paying user.
Dear Yhxljm,
Thank you for contacting us.
Indeed, using the webSocket from China may result in such behavior.
In order to evaluate our on premise iink server, you can contact our sales team via the following form: https://developer.myscript.com/contact/quote-cloud-hwr
Best regards,
Olivier
Olivier @MyScript
Dear Yhxljm,
Thank you for contacting us.
Indeed, using the webSocket from China may result in such behavior.
In order to evaluate our on premise iink server, you can contact our sales team via the following form: https://developer.myscript.com/contact/quote-cloud-hwr
Best regards,
Olivier