IInk cloud recognition server connection fails intermittently
A
Amogha
started a topic
almost 3 years ago
We've seen a couple of cases of connections to the myscript cloud fail for about 30 mins or so. The last one started about an hour ago. Here is the error we see in the console
This is extremely disruptive for our users. Are there any status pages that show uptime or service disruptions that we can track in such cases and get some confirmation that the myscript team is aware of such issues and working on them?
Best Answer
O
Olivier @MyScript
said
almost 3 years ago
Dear Amogha,
thank you for contacting us.
The behavior has normally been solved. Let us know if you still face it.
Best regards,
Olivier
1 Comment
O
Olivier @MyScript
said
almost 3 years ago
Answer
Dear Amogha,
thank you for contacting us.
The behavior has normally been solved. Let us know if you still face it.
Amogha
We've seen a couple of cases of connections to the myscript cloud fail for about 30 mins or so. The last one started about an hour ago. Here is the error we see in the console
This is extremely disruptive for our users. Are there any status pages that show uptime or service disruptions that we can track in such cases and get some confirmation that the myscript team is aware of such issues and working on them?
Dear Amogha,
thank you for contacting us.
The behavior has normally been solved. Let us know if you still face it.
Best regards,
Olivier
Olivier @MyScript
Dear Amogha,
thank you for contacting us.
The behavior has normally been solved. Let us know if you still face it.
Best regards,
Olivier