iink SDK Web

IInk cloud recognition server connection fails intermittently

We've seen a couple of cases of connections to the myscript cloud fail for about 30 mins or so. The last one started about an hour ago. Here is the error we see in the console

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This is extremely disruptive for our users. Are there any status pages that show uptime or service disruptions that we can track in such cases and get some confirmation that the myscript team is aware of such issues and working on them?


1 Comment

Dear Amogha,


thank you for contacting us.


The behavior has normally been solved. Let us know if you still face it.


Best regards,


Olivier

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