General questions

Requests Balance

Good morning team.

I am aware that I have 2000 free monthly request, how can I see how many request I have left. 

I also need to clarify if the following actions makes an api call using the REST Api thus consuming a request.

1. convert(), 2.undo(), 3. redo(), 4. clear(), 5. export().  

Lastly, if the export() method makes an API call and consumes a request, is the request consumed per key stroke ? (For instance, if I want to type the formula "x + 2", when I draw the first curve or line for the "x" as in "/" or a curved "C" is an API call made hence consuming a request ?)


Thank you in anticipation of your response.


Best regards.


 Hello Victor,

Thank you for contacting us.

You can access your counters on your cloud dashboard https://cloud.myscript.com/#/counters

I am not sure to understand which API you are referring to when you mention 1. convert(), 2.undo(), 3. redo(), 4. clear(), 5. export().  ?

Indeed with a REST request, the recognition result is given in the REST response.

Could you please elaborate?

Best regards,

Gwenaëlle



Hi Gwenaëlle.

Thank you for your response.

I am currently integrating the editor in a react-based project, and I initialized the editor using the editor.initialize() method based on the docs here

I have also added other edit operations such as the undo(), and a convert method method too, to convert the handwritten content.

So if I execute any of these operations does it count as a request ?

Thank you in anticipation of your reply.

Best regards

Hi Victor,


I think you are referring to iinkTS.

The requests counts depends on whether you are using iinkTS with REST mode or WebSocket mode.

If you are using interactive features such as undo /redo and convert, like in this example: https://myscript.github.io/iinkTS/examples/websocket/websocket_math_iink.html , you are using WebSocket mode.

With the Web socket API, a request includes all the exchanges  between the 'socket open' and the 'socket close'. It is limited to 5  minutes, and 3 minutes if there are no exchanges.


For more details please refer to https://developer.myscript.com/pricing


Best regards,


Gwenaëlle

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