Handwriting generation sample : MyScript Developer Support

S

Sid20245666

started a topic 24 days ago

I successfully installed The handwriting generation sample with the resource pack on my side, but the interface seems to be different, please help me take a look

G

Gwenaelle @MyScript

said 24 days ago

You also need to use the latest certificate that you can download from the Certificate and License section:

Then extract the MyCertificate.java from your .zip certificate package and copy it to samples/certificate/src/main/java/com/myscript/certificate/

If it is still does not work after downloading and using the latest certificate, please update to our latest sample, as we have added an error notification alert

https://github.com/MyScript/interactive-ink-additional-examples-android/commit/31950c701a1787dbfe1fefb76bd81170ed59a89d

This will help us trouble shoot.

Best regards,

Gwenaëlle

S

Sid20245666

said 24 days ago

I can run the app but I can't draw anything on it.

S

Sid20245666

said 24 days ago

I am using the resource package in the following picture and updated the latest code

G

Gwenaelle @MyScript

said 24 days ago

Hello,

Thank you for contacting us.

To use the sample, you must also update your certificate to the latest one that we delivered you with the handwriting generation resource on our partner website.

We suspect that your issue is due to the use of a certificate that does not grant you the handwriting generation use.

Could you please check and update the certificate, and let us know whether it fixes your issue?

Best regards,

Gwenaëlle

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