iink SDK Web

Answered

Error during WebSocket handshake: Unexpected response code: 503

Hi Support Team,

Our users have encountered an error when initializing the MyScript while using Web SDK.

Please assist with this issue. Thanks



Best Answer

Dear Mong Kok Lyit,


thank you for contacting us.


On our side, in order to better understand what may be the cause, we tried to locate your account but could not find it. Could we have the email address of the account you are using to access our iink cloud?


Thank you,


Best regards,


Olivier


Re-attaching the image file which shows the error log. image


Answer

Dear Mong Kok Lyit,


thank you for contacting us.


On our side, in order to better understand what may be the cause, we tried to locate your account but could not find it. Could we have the email address of the account you are using to access our iink cloud?


Thank you,


Best regards,


Olivier