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App ends when there is a character that is not recognized by Japanese

Hi,

We are developing an app using the Japanese.
In the development in Japanese, please let us so there was a problem.

If there is a character that can not be recognized when write a character in the Japanese, App will be terminated.
Unrecognized characters are displayed with a question mark in the box.

We tried a number of ways to improve did not result in the expected behavior.
 ・ Replace the unrecognized character to another character

Please tell me how the app to work without end.


Best Regards
Kosuke


Dear Kosuke Takahashi San,

thank you for contacting us.

Currently, which version of the Widget are you using: the Single Char or Single Line? On iOS, Android, Windows 10 ? Also, which character are you trying to recognize? Is it possible to get a log, so that it is easier to find out what causes the application to terminate?

Thank you,

Best regards,

Olivier

Hi Olivier,

thank you for your reply.

Development
· iOS
· Single Line

Specific character
・ 「ー」 ...Hyphen
 ※ Language is Japanese


It sends the log in the next post.

Best regards,

Kosuke

・project log

2016-08-17 10:25:24.482 medicalTest[628:134825] 1
2016-08-17 10:25:24.606 medicalTest[628:134825] singleLineWidgetDidConfigureWithSuccess:YES
2016-08-17 10:25:26.850 medicalTest[628:134825] text is

Dear Kosuke Takahashi San,

on our side, we investigated but could not figure out any reason for such behavior.

We then have the following questions:
-Are you using only the latest ATK 2.1, or a mix in between this latter version and an older one? Did you start developping your project a while ago with an old version of ATK, and upgrade your project to the latest ATK 2.1?
-Which font are you using in your project?
-How is it exactly occurring? If I understand well, you are writing characters that can not be recognized, which causes the application to crash? Is it possible to get a sentence you are writing that causes the crash? This will make it easier to replay.

Thank you,

Best regards,

Olivier

Hi, Olivier

thank you for your reply.

App Once you change the settings of the andConfig from si_text to cur_text is no longer the end.
Here we question, set by the andConfig si_text and cur_text What is there is what meaning?

Best regards,
Kosuke

Dear Kosuke Takahashi San,

actually, the “si_text” configuration is rather for the Single Char Widget, while the “cur_text” for the Single Line.

Best regards,

Olivier

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